Resolve a workplace problem

Have an informal chat with your employer

If you have a problem at work it’s normally better to raise it informally with your employer first.

You may feel nervous about raising an issue, but employers are often open to resolving problems quickly without going through a formal process.

Try and find someone you feel comfortable talking to. If this isn't your manager, try talking to someone else (such as another manager or the human resources team, if there is one).

An informal chat can range from a quiet word to a more structured meeting. If a meeting is set up you can ask a colleague to come with you if you feel you can’t go alone. At this stage your employer doesn’t have to agree to this.

When an informal chat isn't the best option   

For some serious issues, such as sexual harassment or whistleblowing, an informal chat won’t be the best approach. You should instead make a formal complaint to your employer.

Resolve a workplace problem
Problems at work
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